Legal · Refunds
Refund Policy
Clear rules for cancellations, rescheduling, and refunds on Every Service bookings.
1. General
Every Service aims to deliver quality work on time. Refunds depend on when you cancel, whether a technician visited, and whether paid parts/materials were purchased for your job.
2. Free cancellation window
- Cancel or reschedule at least 4 hours before the preferred slot for a full refund of any advance paid (if applicable), subject to verification.
- Use WhatsApp, phone, or your Request ID when contacting support.
3. Late cancellation / no-show
- If you cancel after dispatch or are unavailable at the address without notice, a visit / convenience charge may apply and may be deducted from any advance.
- Repeated no-shows may lead to booking restrictions.
4. Service not completed
If we cannot complete the service due to our operational issue (and no alternate slot is acceptable), any advance paid for that incomplete service is eligible for a full refund.
5. Quality concerns
- Report issues within a reasonable time (preferably within 48 hours) with your Request ID.
- We may offer a free revisit, partial refund, or other resolution after inspection — depending on the service type and warranty terms.
- Pest control and cleaning outcomes can require follow-up visits; a revisit does not automatically mean a refund.
6. Mobile repair & parts
- Service charge is generally non-refundable once diagnosis/repair work has started, unless we decline the job.
- Parts once fitted or ordered specifically for your device may be non-returnable. Defective parts under supplier/workmanship warranty are replaced as applicable.
7. Packages & AMC
Multi-visit packages and AMC plans follow the plan terms shared at purchase. Unused visits may have limited refund value after the first visit is consumed; exact amounts are confirmed case by case.
8. How refunds are processed
- Approved refunds are processed to the original payment method where possible, or via UPI/bank transfer as agreed.
- Typical processing time: 5–10 business days after approval (banks may take longer).
9. How to request a refund
Contact us with your Request ID, payment proof, and reason:
info@everyservice.in · +91 90310 70307 · WhatsApp